The occurrence of this situation is usually caused by the reason that you are using a newly registered account. Please check your login method and attempt to log in with the other methods. You may try to remember which signing method you used for the first time. Feel free to contact us if this advice doesn't help you.
We can block your account for 7 days if we identify any suspicious and fraudulent activity. Please note that we are committed to ensuring our platform is safe and secure for all users.Therefore, we would appreciate your understanding regarding this matter.
To get started, open the "Profile" page and click "Edit Profile" at the top right. Touch the box with your username and type your new nickname. Press the "SAVE" button at the bottom of the screen.
iOS users: Open the "Profile" page and click "Edit Profile" at the top right corner. Touch the box with your date of birth. Scroll until you select the day, month, and year you need. Press the "SAVE" button at the bottom of the screen.
Android users: Open the "Profile" page and click "Edit Profile" at the top right. Touch the box with your date of birth. To the right of "Selected date," you will see a pencil icon - tap on it. Please insert the date of birth as - dd/mm/yyyy, or you can choose it manually in the calendar. Press "OK" and then the "SAVE" button at the bottom of the screen.
You need to open the "Gifts" tab, then scroll down, tap on the "In touch" bonus, and choose "Resend confirmation.
We will send the confirmation letter to the email you used while logging in. You must check your email, open our letter, and press the "Confirm button." If you don't see it, please check your spam folder.
If you connect with Facebook, you will be rewarded automatically.
To log out, open the Profile Page and press the Settings button. Touch the LOGOUT button and then confirm.
You can delete your account on the “Profile page.” Open “Settings,” then touch “DEACTIVATE MY PROFILE” and push “DEACTIVATE.”
So that you know, we asked your email to send you a confirmation bonus. If you can't access an email or change it, please don't worry. It does not affect your experience on AlphaNovel.